Privacy Policy

01 Information We Collect

We may collect the following information when you interact with us:

• Name, business name, phone number and email address
• City, kitchen type and product interest shared in enquiry forms
• Messages sent through WhatsApp, email, phone or website contact options
• Technical data such as IP address, browser type, device type and pages visited
• Cookies and similar technologies used to improve website performance

02 How We Use Your Information

We use your information to:

• Respond to product, pricing, installation and support enquiries
• Provide quotations, demonstrations and after-sales assistance
• Improve our website, services and customer experience
• Send important service or business updates when relevant
• Meet legal, accounting and compliance requirements

03 Sharing of Information

We do not sell your personal information. We may share limited data with trusted partners only when needed for operations, such as logistics, installation support, IT hosting or legal compliance. Any such partners are expected to handle information securely and only for the intended purpose.

04 Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss or alteration. However, no method of internet transmission or electronic storage is completely secure.

05 Cookies

Our website may use cookies and similar tools to remember preferences, understand traffic and improve usability. You can control cookies through your browser settings. Disabling cookies may affect some website features.

06 Data Retention

We retain personal information only for as long as needed to fulfil the purpose for which it was collected, including business, support, legal and accounting needs.

07 Your Rights

Subject to applicable law, you may request access, correction or deletion of your personal information, or ask us to stop using it for marketing communication. To make a request, contact us using the details below.

08 Third-Party Links

Our website may link to third-party platforms such as Instagram or YouTube. We are not responsible for the privacy practices of those external websites.

09 Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date on this page will reflect the latest revision. Continued use of our website after changes means you accept the updated policy.