Annual Maintenance Contract (AMC)
To ensure uninterrupted performance, eliminate unexpected kitchen downtime, and minimize repair expenses, PM Washtech offers certified Annual Maintenance Contracts tailored for commercial dishwashing equipment.
12 Months Coverage
Renewable annual contract
Predictable Rates
6% – 10% per annum
Priority Attendance
Within 48 working hours
Two Types of AMC Coverage
Both plans include four scheduled preventive maintenance visits each year — choose based on whether you want replacement parts covered.
Non-Comprehensive
Covers labour and certified service charges. Any replacement parts required during maintenance are billed separately at subsidized factory pricing.
- Labour & regular technician visit fees included
- 4 scheduled preventive maintenance checkups per year
- Breakdown call attendance within 48 working hours
- Complete electrical & hydraulic diagnostics
Comprehensive Contract
Complete peace of mind. Covers all major functional spare parts, labour, and unlimited breakdown visits with zero extra surprise bills.
- All parts, labour & visit charges covered
- 4 scheduled preventive health checks per year
- Priority breakdown support within 48 working hours
- Free replacement of wear-and-tear components
- Annual hygiene and rinse pressure calibration
Why Leading Hospitality Brands Sign an AMC
Maximize appliance longevity and maintain continuous wash cleanliness standards.
-
1
Preventive Maintenance: Four scheduled visits a year keep every pump, heater element, and spray nozzle functioning at factory specification.
-
2
Affordable & Fixed Budgeting: Predictable operational expenditure starting from 6% p.a. for NCAMC and 10% p.a. for CAMC.
-
3
Guaranteed Kitchen Uptime: Mitigate breakdown risk during peak restaurant service and banqueting hours.
-
4
Priority Queue: Immediate dispatch priority over non-AMC service calls with direct ticket tracking.
-
5
100% Genuine Spare Parts: Zero counterfeit components; only certified factory spares are fitted.
-
6
On-Site Convenience: Maintenance and component swaps are performed right in your dishwashing area.
What Prahantam Delivers
-
1
Perform four preventive maintenance visits per machine per year through authorized representatives.
-
2
Inspect and, if required, repair or replace components due to normal operational wear and tear.
-
3
Attend to all breakdown calls within a 48-hour working window upon receiving the client's ticket.
-
4
Replace parts covered under CAMC free of cost. Cartage (if factory overhaul is necessary) charged at actuals.
What's Expected From You
-
1
Keep the equipment cleaned daily and free from surrounding grease or food waste obstructions.
-
2
Ensure only trained kitchen staff operate the machine strictly according to user manuals.
-
3
Feed soft water (less than 40 ppm hardness) in machines with boilers to prevent lime scale encrustation.
-
4
Check basic power supply, fuses, and water taps before registering breakdown complaints.
Not Covered Under AMC
Standard exclusions that apply across all Annual Maintenance Contracts:
Damages due to operator misuse, fire, flood, theft, voltage surges, or natural calamities.
Unauthorized modifications, electrical rewiring, or third-party service tinkering.
Cosmetic components including body paint, aesthetic trims, indicator light covers, or rubber gaskets damaged by sharp cutlery.
Descaling of boilers or wash chambers caused by hard water supply (hardness > 40 ppm).